Empower Patients With Our Payment Portal & Patient Financing Alternatives
Customer churn. The phrase refers to the periodic loss of dental patients and the gaining of new clients. One way to ensure that churn works in your dental office’s favor is to empower your customers through our online financing portal. StrongBox, a leading platform as a service (PaaS) provider based in Boca Raton, FL, understands that when patients have the freedom to finance their dental procedures at a time and place of their choosing they are more likely to follow through with timely payments.
Why Customer Empowerment Matters
We all live busy lives, and patients are no different. No matter how welcoming and friendly your dental clinic is, patients are always mindful of their next appointments. One way StrongBox allows your clinic to empower patients is through our online financing portal. Instead of requiring your customers to fill out lengthy forms in the office, they simply need to sign on through our online portal to apply for financing from top lenders. By allowing your patients to choose when they apply, you are showing that you respect their valuable time. Plus, the online platform reduces wait time in your dental office.
A 2016 article in the Journal of Dental Hygiene found that long wait times in dental clinics have a measurable “negative effect” on patients’ satisfaction with their dentist and lowers patient return rates.
How StrongBox Empowers Your Patients
In addition to our revenue recognition cloud-based platform and our Payment Portal, StrongBox also offers two financing options, Select and Pro, that are accessible at the office or to be completed by the patient when they have the time to complete the less than 5 minute application process. The application process is paperless and offers instant access to an easy to use online financing application form. By partnering with StongBox, your dental patients will benefit from:
- Fixed-rate loans
- No hidden markups
- No interest hikes for late payments
- No impact on credit score
- Access to top-tier lenders (Discover, OneMain, Ascend)
- Fast response from lenders
- Easy application process
- Hassle-free payments
- Set monthly payments
Small- to medium-sized providers will benefit from our Select financing option. This service gives patients access to 15 lenders simultaneously. Select financing applications are approved at twice the rate as medical credit card applications. Both forms of application take less than five minutes for patients to complete.
Larger dental groups and networks may be best served with our Pro patient financing option. Our cloud-based platform can analyze your patients’ credit characteristics and rank them accordingly. Once approved, your clinic will receive funds within 24 hours.
More options for patients means a greater likelihood of compliance with billing, accelerating revenue recognition and reducing collection risk for the provider. Many patients already experience anxiety over medical bills and non-payment is a healthcare system issue. In fact, a recent survey found that 79 million Americans have trouble paying medical bills and medical debt. Why not turn those worried patients into informed allies. The StrongBox model has a proven track record. Hospitals and clinics that use Pro and Select plans can see their collection rate increase from 15 to 70 percent to best practices 95 percent over the near term.
Learn How Our Online Platform Can Grow Your Business
Once your dental clinic begins using our online financing platform and payment portal, you can enjoy the benefits of our prompt customer support and proven return on investment. The freedom delivered by our revenue recognition platform and financing options means that your patients will feel empowered to handle dental payments on their terms while your team of oral health professionals can spend more time focusing on what you do best — serving patients. If you have questions about StrongBox’s financing services, contact our team online or call our Boca Raton, FL office at (855) 468-7876.