Transform Your Medical Business With StrongBox’s Online Solutions
If you are taking a piecemeal approach to upgrading your medical business’ online services, the patchwork of online tools may not work together seamlessly. StrongBox eSolutions offers a comprehensive, end to end approach to revenue integrity and online patient financing that ensures increased patient compliance and loyalty.
If you are interested in increasing revenue and profitability and offering your patients best in class payment solutions, we welcome you to contact our Boca Raton, FL office. Here are some of the benefits you can enjoy once we have integrated our cloud-based services with your workflow.
Increased Collection Rates
Our online Patient Payment Portal and Mobile payment solution are accessible from any mobile device 24/7, year round. Customers can enable automatic monthly payments using our easy to use platforms. By providing a customer-friendly alternative for payment, your business will see increased revenues and increased patient satisfaction and increased patient retention.
Increased Case Acceptance
Increasing the number of patients your business sees is the fastest way to grow revenue. Two-thirds of patients prefer to pay for medical bills online. Sixty-five percent of patients report that costs significantly affect their decision to see a healthcare provider. By providing your patients with Strong Box’s low-cost patient financing and installment payment plan options, your business will increase case acceptance rates by providing customers with the payment options they desire.
Increased Patient Satisfaction
Customers are quick to provide online reviews of their experiences. Patients also refer friends based on their customer satisfaction. The businesses that enjoy high levels of customer satisfaction share one common feature: They listen and respond to their customers. StrongBox’s secure and convenient digital payment solutions are in alignment with what the vast majority of consumer report desiring from healthcare providers.
Increased Patient Retention
Patients frequently shop around for medical care. Affordability and convenience, along with quality care, top the list of what consumers expect from healthcare providers these days. StrongBox’s online payment services improve customer satisfaction, which leads to higher patient retention.
Increased Practice Cash Flow
StrongBox can increase cash flow for your business in multiple ways. Our financing solutions pay providers up front and without recourse to the provider. Self-paying consumers have an easy online way to pay for their services via our Mobile & Payment Portal at any time. The portal allows patients to pay the outstanding balance in full through with a credit or debit card.
Our cloud-based servers deliver mass-scale computing power to your business without the overhead costs of IT employees. Paperless billing also reduces the need for dedicated billing staff.
Decreased Risk Profile
Many large companies are transferring data storage to the cloud. The cloud adds security while decreasing the potential for hackers, viruses, and other cyber-security issues.
HIPPA and PCI DSS Compliant
The Health Insurance Portability and Accountability Act (HIPAA) set high standards for how sensitive patient data is protected. Strong Box’s cloud-based storage systems are fully compliant with the guidelines. PCI DSS (Payment Card Industry Data Security Standard) standards apply to any company that accepts credit and debit card transactions. StrongBox meets these guidelines as well.
Comprehensive Transaction Reporting
StrongBox offers an online Dashboard that tracks Key Performance Indicators (KPIs) in real time. Business owners can view daily, weekly, monthly, and yearly financial reports. The Dashboard is fully customizable.
Low-Cost Card and Bank Processing Fees
StrongBox offers low-cost processing fees as well as Automated Clearing House (ACH) payments. While credit cards charge 5 percent per transaction on average, the ACH electronic funds transfer rate is $.12 per transaction.
Using our ACH payment feature, your patients will be able to transfer funds directly from their bank to any bank of your choice. Setting up payment plans can be completed seamlessly with our SaaS, provider founded software.
Contact Our Office Today to Enjoy These Benefits
When you integrate our online tools, you are not simply gaining new services, you are gaining a new partner. Our dedicated team is available to personally answer your questions, and our software is designed to scale-up when your business is ready. If you are ready to take the first step toward increased revenues and greater patient loyalty, we welcome you to contact our office online or call our Boca Raton, FL office at (855) 468-7876.