Strong Box eSolutions Introduces StrongBox Mobile
A significant portion of patients seek convenient mobile payment and financing options yet many healthcare clinics, hospitals, and private practices do not take this aspect of Revenue Cycle Management (RCM) seriously. As part of our ongoing commitment to providing innovative online solutions for medical and dental businesses, our SaaS platform now features StrongBox Mobile.
How Can StrongBox Mobile Help My Medical Practice?
StrongBox Mobile is an innovative and easy to use mobile payment platform that can be accessed from any mobile device 24/7, 365 days a year. Patients simply download the free Papaya app to gain greater payment flexibility. Once StrongBox Mobile has been integrated into your medical practice website, you can track payments, transaction details, online activity, and more through our online dashboard. The ability to track key performance indicators will allow your business to improve efficiency and profitability.
StrongBox Mobile will allow your medical or dental business to:
- Print payment summaries or detailed reports
- Gain consumer insight at all stages of the revenue cycle
- Provide a convenient payment option for patients
- Improve payment rates by 63 percent within 20 days
- Reduce inbound patient calls by 36 percent
- Reduce accounts receivable by 17 percent
- Integrate StrongBox Mobile into our RCM and Patient Finance tools
- Access PCI secure and HIPAA compliant payment options
Who Benefits from Using StrongBox Mobile?
The simple answer is anyone with a smartphone. More than 80 percent of Americans now own a smartphone, according to the Pew Research Center. There are specific customer demographics who will remain loyal to your medical business due to this online feature.
A growing and important portion of consumers prefer to pay for medical expenses out-of-pocket. Some of these patients have high deductible insurance plans. Others simply seek cash discounts or the convenience of paying for services upfront. Our Mobile solution & Payment Portal offer these important healthcare consumers with a quick and easy way to pay for services. Once they have made their payment, your business will immediately receive the funds.
Millennial and Gen-X Consumers
Not surprisingly, younger consumers prefer making payments online or via a smartphone. According to an article in Marketing Charts, 48 percent of Millenials and 49 percent of individuals from the Gen Z generation prefer to use their mobile device to make payments. By comparison, only 28 percent of Gen Xers and 11 percent of Boomers prefer paying with their smartphone.
Grow Your Business By Offering StrongBox Mobile
StrongBox Mobile is integrated with our web app and Payment Portal (mandatory to utilize Mobile). Once your business partners with StrongBox, our staff will provide scripted messaging to your practice that will allow for seamless integration into the practice/patient work-flow. The results will deliver enhanced revenue integrity to your business while enhancing payment convenience for your patients.
Many companies have experienced improved efficiency and profitability after utilizing our safe and secure Patient Payment Portal, RCM, and Patient Finance. StrongBox Mobile allows your business to further empower your patients while enhancing your business’ revenue integrity. If you are ready to experience the benefits of mobile payments and StrongBox RCM & patient finance solutions, please contact our Boca Raton, FL office online or call our team at (855) 468-7876.